All orders are payable upon receipt of invoice. A 2% per 30 day period interest charge will be applied on all outstanding established account balances over 30 days. No personal cheques on first time or unestablished accounts. Personal orders must be prepaid before processing.

All orders are shipped upon completion unless otherwise requested. No orders will be shipped COD.

When using a Purchase Order, contact us to request total cost of order prior to submitting your order.

Terms of Payment

Payment may be made by VISA, Master Card, cheque or money order. A minimum $50.00 order is required.

Shipping Policy

Orders will be shipped by courier unless otherwise prearranged. Shipping charges are calculated at time of ordering. Every effort is made to ship orders within 5 - 10 business days (except special orders).

We strive for complete customer satisfaction. If for any reason you are not satisfied, you may return the product (subject to the conditions below).

If the product is defective or we are in error, the product may be returned to us at no charge to you and we will do our best to rectify the problem.

If the product is returned for any other reason, there will be a 20% restocking charge applied.

All returns must be returned in new condition and packaged in such a way as to prevent damage during shipping (usually double-boxed with packing). All returns that are non-defect or are not our error must be prepaid shipping.

No returns will be accepted without prior authorization. A Return Merchandise Authorization number will be issued and must appear on the outside of the package.

Special Orders

All special orders are final and non-returnable unless defective or an error has occurred by us.